Privacy policy

Last updated: June 20, 2026

At Homolic (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or otherwise interact with our store.

Our website is operated through Shopify, which provides the e-commerce platform that enables us to sell our products and services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information, depending on how you interact with our store.

Personal and Contact Information

When you place an order, contact us, or submit information through our website, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number, if provided

  • Order details and purchase history

  • Information you include in messages to our customer support team

Payment Information

Payments are processed through Shopify Payments or other payment providers made available at checkout. We may receive payment-related information necessary to confirm and manage your order.

Your full payment card details are generally processed directly by the applicable payment provider and are not stored by us in full. Payment providers handle this information according to their own privacy policies and security practices.

Device and Website Usage Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages and products viewed

  • Referring website or marketing source

  • Approximate location derived from your IP address

  • Interactions with our website and checkout

We may collect this information through cookies, pixels, analytics tools, and similar technologies.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

  • Process, confirm, fulfill, and deliver your orders

  • Process payments, refunds, returns, and exchanges

  • Send order confirmations, shipping updates, and important service notifications

  • Respond to customer inquiries and provide support

  • Improve our website, products, services, and shopping experience

  • Personalize content and product recommendations where permitted

  • Measure the performance of our marketing campaigns

  • Send promotional emails or messages where you have consented or where otherwise permitted by law

  • Detect, investigate, and help prevent fraud, abuse, and security incidents

  • Comply with applicable legal, tax, accounting, and regulatory obligations

We do not use your information for purposes incompatible with this Privacy Policy without providing any notice or obtaining consent where required by law.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to help the store function and understand how visitors use our website.

These technologies may be used to:

  • Remember shopping cart contents and preferences

  • Support checkout and website functionality

  • Understand website traffic and performance

  • Measure advertising effectiveness

  • Help deliver relevant advertising, where permitted

You can manage cookies through your browser settings. Where required by law, we will request consent before using non-essential cookies or similar technologies.

Disabling certain cookies may affect some website features.

4. How We Share Your Information

We may share personal information with trusted third parties when necessary to operate our business, including:

  • Shopify: To host our online store and support e-commerce functionality.

  • Payment providers: To process payments, refunds, and fraud checks.

  • Shipping and fulfillment providers: To prepare, dispatch, and deliver orders.

  • Technology and analytics providers: To understand website usage and maintain our store.

  • Advertising and marketing partners: To measure campaigns and deliver advertising where permitted.

  • Customer support and communication providers: To respond to inquiries and send service messages.

  • Professional advisers and authorities: When reasonably necessary for legal compliance, fraud prevention, or the protection of our rights.

We may also disclose information in connection with a business sale, merger, restructuring, or similar transaction, subject to applicable law.

We do not sell personal information for money. Certain advertising or analytics activities may qualify as “sharing” or targeted advertising under some privacy laws. Where applicable, you may have the right to opt out of these activities.

5. Shopify and Third-Party Services

Our store is hosted on Shopify. Shopify and its service providers may process information about your visits, purchases, and interactions to provide and improve their services.

Our website may also contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of independent third parties. We encourage you to review their privacy policies before providing personal information.

6. International Data Transfers

Depending on where you live and which service providers support our store, your personal information may be processed or stored in countries other than your own.

Those countries may have privacy protections that differ from those in your jurisdiction. Where required by law, we will take appropriate steps to protect personal information transferred internationally.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including fulfilling orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

Retention periods depend on the type of information and the reason it was collected. When information is no longer required, we will delete it, anonymize it, or securely dispose of it where appropriate and legally permitted.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request a copy of your information in a portable format

  • Object to or request restrictions on certain processing

  • Withdraw consent where processing is based on consent

  • Opt out of certain targeted advertising, sale, or sharing of personal information

  • Appeal a privacy-related decision where applicable

To exercise your rights, contact us using the details in the Contact Us section below. We may need to verify your identity before fulfilling a request. Some information may need to be retained where the law permits or requires it.

Marketing Preferences

You can unsubscribe from promotional emails by using the unsubscribe link included in the email. Even if you opt out of marketing messages, we may still send essential communications related to your orders, transactions, or customer service.

9. Additional Information for Certain Regions

European Economic Area, United Kingdom, and Similar Jurisdictions

Where applicable, we process personal information under a lawful basis such as fulfilling a contract, complying with legal obligations, pursuing legitimate interests, or obtaining your consent.

Depending on your location, you may have the right to complain to your local data protection authority.

United States

Certain U.S. state privacy laws provide additional rights concerning personal information, including access, deletion, correction, and opting out of certain targeted advertising or data-sharing activities.

Where applicable, we will honor these rights and provide any legally required notices and controls.

To submit a request, contact us using the information below.

10. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online transmission, or electronic storage method can be guaranteed to be completely secure. We encourage you to use secure devices and protect your account and email credentials.

11. Children's Privacy

Our website is intended for a general audience and is not directed at children who are below the age at which they can independently consent to data processing under applicable law.

We do not knowingly collect personal information directly from children in violation of applicable law. If you believe a child has provided us with personal information unlawfully, please contact us so we can review the situation and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal obligations, or other operational requirements.

When we make changes, we will update the “Last updated” date at the top of this page. Where required by law, we will provide additional notice or obtain consent.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to make a privacy-related request, please contact us:

Store name: Homolic
Website: www.homolic.com
Privacy contact email: help@homolic.com

We will review and respond to privacy requests within the timeframes required by applicable law.